What Does The Public Expect Of Actuaries And The Profession?

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Institute Of Actuaries Agm Staple Inn 2Nd July 2001 “What Does The Public Expect Of Actuaries And The Profession?” By Walter Merricks Financial Services Ombudsman First The Apologies And The Excuses. It Is Obviously Rather Presumptuous Of Me To Be Telling You What The Public Thinks With So Little A Qualification. I Have Done No Empirical Research, No Historical Or Literature Study Of The Actuarial Profession. Nor Do Many Of The Complaints We Handle At The Financial Ombudsman Service Involve Complaints Directly Levelled At The Competence Or Professional Standards Of Actuaries. Nor Can I Entirely Blame Your President For Having Given Me This Title. I Can Blame Him For Having Lured Me Into Being Here In This Slot, But The Title Of This Address Is One For Which I Bear Responsibility. I Thought It Would Give Me A Reasonably Free Hand To Talk About The Problems You Face. And I Did Deliberately Try To Ensure That There Should Be Some Reflection Both On The Role That Actuaries Are Expected To Play And Also The Expect